OUR POLICIES & GUIDELINES

To ensure a safe, positive, and respectful environment for all athletes and families, Memphis PAL Spirit Academy follows clear policies and expectations. These guidelines help us maintain fairness, safety, and consistency across all programs.

INFORMATION WE COLLECT

We collect information you voluntarily provide when using our Services, including when registering for programs, submitting forms, or communicating with us.

This may include:

• Names, email addresses, phone numbers, and mailing addresses
• Player and family member information, including information about children
• Registration, payment, and transactional information
• Messages, feedback, or communications sent to the Organization
• Photos or content uploaded through the Services

AUTOMATICALLY COLLECTED INFORMATIO

When you access our Services, certain information may be collected automatically, such as:

• Device and browser information (IP address, operating system, browser type)
• Pages visited before and after accessing our Services
• Usage data for analytics and performance purposes

If you interact with our Services through social media platforms, certain profile information may be accessible depending on your privacy settings.

HOW WE USE INFORMATION

Information collected may be used to:

• Provide and manage programs and services
• Communicate important updates and information
• Process registrations and payments
• Improve services and user experience
• Maintain safety, prevent fraud, and protect legal rights
• Comply with applicable laws and regulations

SHARING OF INFORMATION

We may share information with:

• Service providers who assist in operating our Services
• Other program participants, where applicable (such as team rosters or schedules)
• Social media platforms if you choose to connect through them
• Law enforcement or regulatory authorities when required by law
• Governing or affiliated sports organizations when necessary for participation eligibility

THIRD-PARTY SERVICES

Our Services may be supported by third-party platforms used for registration, communication, or analytics. These providers collect and process information according to their own privacy policies.

YOUR RIGHTS & CHOICES

You may:

• Opt out of non-essential email communications using unsubscribe links
• Access or update certain personal information by contacting the Organization
• Request clarification regarding how your information is used
• Service-related or transactional communications may still be sent when necessary.

CONTACT US

If you have questions or concerns regarding this Privacy Policy, please contact:

Memphis PAL Spirit Academy
Email: info@memphisshelbypal.org